Distinguish Yourself – Be Responsive

Over the past three weeks, I’ve been sending out quite a few emails and leaving several voice mails for story and presentation pitches on behalf of a client.  As diligent PR professionals do, I created a spreadsheet to track my progress and activity.  Yesterday, I reviewed the overall status and one ugly fact was abundantly…

Legal Industry News – Managing Partners Share Forecasts and Insights – Part 1 of 2

Legal Industry News By Lisa Whitley Coleman, 2013 LMATX Dallas City Group Leader and CEO of CM2 Marketing Four Texas Managing Partners recently discussed legal industry news, trends,insights, forecasts,  marketing roles and necessary changes to fundamental law firm business models at an April Legal Marketing Association Dallas City Group panel luncheon hosted by Haynes and Boone…

20 Tools for Your Client Development Tool Kit

Are you familiar with Cordell Parvin? If you aren’t and you are interested in business development, you should take time to familiarize yourself with his books and blog posts. Today, Cordell blogged about 20 Tools for Your Client Development Tool Kit. This post really resonates with me because it echoes the messages I consistently share with my…

Creating Client Loyalty: Earn Their Repeat Business and Referrals

Do you ever ask your clients how you’re doing?  What they like?  What they’d like to see improved?  What other work they may have with which you could help? At a recent Legal Marketing Association – Dallas City Group event, a panel of both current and former General Counsel told the audience of attorneys and…

Mapping Your Business Development Goals – 10 Tips

It’s impossible to know where you’re going without a plan – you have to map out your marketing and business development goals.  Marketing tasks are costly and all of us want the biggest bang for our buck. At CM2 Marketing, we assist companies in creating comprehensive business development plans and even provide complimentary business development analyses…

Are Referred Clients Yours or Not?

Often, solo attorneys and boutique firms rely heavily on referrals from other attorneys for their business. This is referred to passive marketing. Some of these attorneys often quip that they don’t have their own clients. I disagree. You have a unique opportunity to form relationships with these clients, no matter how they came to employ…

“ROI Cannot Truly Be Tracked”

I recently heard Robert Swayze, CFO at Gardere Wynne Sewell LLP, make a statement to that effect at a panel discussion hosted by the Dallas City Group of the Texas Chapter of the Legal Marketing Association. When he said it, I did a double-take. Did someone who crunches numbers and oversees spending at a large…

Pitching News Stories to the Media

Done properly, sending story ideas to reporters and bloggers is actually helpful and is exactly what they need in order to do their jobs. As a former reporter, I can assure you that media personnel need story ideas constantly.  In the weekly publications in which I worked, we were required to write a minimum of…

Disney’s Approach to Excellence

Here is the last of the columns I wrote from the 2011 LMA National Conference: A member of The Disney Institute delivered the Keynote speech about Disney’s Approach to Business Excellence in the opening session. Who knew that legal marketers could find so much inspiration from and draw so many parallels with an organization that…