Distinguish Yourself – Be Responsive

Over the past three weeks, I’ve been sending out quite a few emails and leaving several voice mails for story and presentation pitches on behalf of a client.  As diligent PR professionals do, I created a spreadsheet to track my progress and activity.  Yesterday, I reviewed the overall status and one ugly fact was abundantly…

Pitching News Stories to the Media

Done properly, sending story ideas to reporters and bloggers is actually helpful and is exactly what they need in order to do their jobs. As a former reporter, I can assure you that media personnel need story ideas constantly.  In the weekly publications in which I worked, we were required to write a minimum of…

Achieving Win-Win Relationships with Your Clients

It’s almost time for the 2012 LMA National Conference, which helped me to remember that I had not yet posted a couple of great columns I wrote about last year’s conference. One of the most well attended sessions each year at the LMA National Conference in the General Counsel Panel. In 2011, the panel consisted of Stephen…

Get Social – Tips for Professional Service Providers

Social media is completely about relationships – beginning, maintaining and taking them to the next level.  And, savvy, rain-making professional service providers know that, at the end of the day, clients hire individuals, not firms.  Clients naturally want to feel connected to the businesses they buy from and evolve the relationship from a purely transactional one to…